FREQUENTLY ASKED QUESTIONS
Can I change my mind after ordering?
We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated. Please complete the form below.
How much will I pay for shipping?
Good news! We offer complimentary worldwide shipping on all orders.
When will my custom order arrive?
Delivery times for custom pieces can vary. Generally, we dispatch within 10-15 business days. Need it sooner? Let us know!
What if my product arrives damaged?
If you notice any damage, please inform us within 3-5 days, and we’ll promptly send a replacement.
What's your return policy?
We accept returns for faulty or defective items.
How do I initiate a return?
Email us at info@regalandopasionusa.com with the product details and photos. We’re here to assist you.
I want a custom product. How do I order?
Drop us an email at regalandopasionusa@gmail.com